Terms of Service

1. Acceptance of Terms

By accessing or using Vertex Find's AI-powered recruitment platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not access the Service.

2. Description of Service

Vertex Find provides an AI-powered recruitment automation platform that includes:

• Automated resume analysis and candidate scoring
• AI-powered candidate calling and interview scheduling
• Recruitment analytics and reporting
• Integration with HR systems (where supported)

3. User Accounts

3.1 Account Creation

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials.

3.2 Account Responsibilities

• You are responsible for all activities under your account
• You must notify us immediately of unauthorized access
• You may not share account credentials with others
• You must be at least 16 years old to create an account

4. Acceptable Use

4.1 Permitted Uses

You may use our Service for lawful recruitment and hiring purposes.

4.2 Prohibited Uses

You may not:

• Use the Service for discriminatory or unlawful hiring practices
• Upload malicious code or attempt to compromise security
• Reverse engineer or attempt to extract our AI technology
• Use the Service to spam, harass, or misuse candidate data
• Violate any applicable laws or regulations
• Resell or redistribute the Service without our permission

5. Data and Privacy

5.1 Your Data

You retain ownership of candidate data you upload. You grant us a license to process this data solely to provide the Service.

5.2 Data Protection

We apply reasonable technical and organizational measures to protect your data. See our Privacy Policy for more details.

5.3 Compliance

You are responsible for ensuring your use of the Service complies with applicable laws in your jurisdiction.

6. Subscription and Billing

6.1 Free Trial

We provide a 5-day free trial with no payment information required.

6.2 Paid Subscriptions

• Subscriptions are billed monthly or annually in advance
• Refunds may be provided in accordance with applicable law or at our discretion
• We may update pricing with at least 30 days’ notice
• You may cancel your subscription at any time via your account

7. Intellectual Property

7.1 Our IP

Vertex Find and its AI technology are protected by intellectual property laws. You may not copy, modify, or distribute our proprietary technology.

7.2 Your Content

You retain rights to the content you upload, but grant us the necessary license to operate the Service.

8. Service Availability

We strive to provide reliable and continuous service but do not guarantee uninterrupted availability. Maintenance and updates may cause temporary downtime.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERTEX FIND SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

10. Indemnification

You agree to indemnify and hold Vertex Find harmless against claims arising from your use of the Service or violation of these Terms.

11. Termination

11.1 By You

You may terminate your account at any time via your account settings.

11.2 By Us

We may suspend or terminate accounts for violations of these Terms or with 30 days’ notice for other reasons.

12. Governing Law

These Terms are governed by the applicable laws in the jurisdiction where Vertex Find operates. Disputes shall be resolved in competent courts of that jurisdiction.

13. Changes to Terms

We may update these Terms from time to time. Significant changes will be communicated via email or platform notifications.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.